About Harford House — Community Management in Tavistock Crescent, Notting Hill

Harford House is a welcoming community of 104 flats in Tavistock Crescent, Notting Hill, West London. Managed by Tavistock Co-operative, we blend the charm of West London with convenient city living. As a Tenant Management Organisation (TMO), we empower residents to take an active role in their home, ensuring a safe and supportive environment.

Tavistock Co-operative oversees Harford House under Westminster City Council (WCC). Our democratically elected management committee focuses on resident voices, fostering collaboration and inclusivity. Whether you're a long-term tenant or new to Notting Hill, we're here to make community living better.

While tailored for Harford House residents, many of our resources including guides on repairs and council services may also benefit other WCC tenants in Westminster.

Our Community-Driven Approach Section

Led by an elected committee, we prioritize resident involvement. Our appointed manager works with the team to deliver efficient services, ensuring every decision reflects community needs.

  • Resident-Led: Elected committee members guide operations for fair, transparent management.

  • Inclusive Engagement: Newsletters, meetings, and feedback channels keep everyone informed.

  • Broader Benefits: Tips and resources shared here can help other WCC tenants navigate similar challenges.

Services and Support at Harford House

We handle day-to-day management to keep Harford House running smoothly. From repairs to finances, our focus is on quality and resident satisfaction.

  • Routine Repairs & Maintenance: Quick fixes for comfort and safety—guides available for all WCC tenants.

  • Resolving Complaints: Prompt, effective solutions to address issues.

  • Contractor Management: Selecting reliable partners to maintain high standards.

  • Financial Oversight: Transparent budgeting with surplus funds reinvested in improvements like CCTV, lighting, and grounds.

  • Community Engagement: Events, updates, and collaborations to build connections—shareable resources for other Westminster tenants.

These services ensure no extra costs for residents, with surplus funds enhancing the community.

What is a Tenant Management Organisation (TMO)?

A TMO is a resident-run legal entity that manages housing services on behalf of the council. At Harford House, it means more control and better living for tenants and leaseholders.

  • Legal Entity: Formal rights and responsibilities for effective management.

  • Resident-Run: By and for the community, encouraging active participation.

  • Service Focus: Covers repairs, finances, and more to protect resident rights.

  • WCC-Wide Value: Our TMO insights and resources can guide other Westminster tenants interested in similar setups.

Leadership and How to Get Involved

Our TMO is led by an annually elected committee, chaired for excellence. Join us to shape Harford House—contact the Office Manager for details.

Email office@harfordhouse.org or use our contact form to get involved. We're open to questions from Harford House residents.

More information on what is a TMO is available here.